Change insurance
Car insurance
Why do I get a new car insurance when I have moved?
How can I adjust my mileage?
How can I make a change to my car or adjust my coverage?
Life insurance
There has been a death. How should I cancel the insurance policies?
Cancel
How can I use my reflection period / How can I cancel my insurance?
When can I cancel my insurance?
How can I cancel my insurance?
Take out insurance
Car insurance
What payment options are available?
I have sold my car and now want to take out insurance for my new car. Is that possible?
My car has not been accepted immediately. Am I now insured?
I already have a car insurance policy with you. Am I getting a discount?
How many claim-free years do i have?
What additional coverage options can I take out for car insurance?
Home insurance
How can I determine the value of my home?
I am moving and want to insure my new address, but also keep the old insurance running. Is that possible?
Do I have an excess on my home insurance?
Travel insurance
Why are medical costs not covered by my health insurance?
Who can I (co-)insure with a travel insurance?
What additional cover can I take out for travel insurance?
Documents of your insurance
Policy document
Where can I find my policy document?
Why have I received a new policy document?
Terms and Conditions
Where can I find the terms of my insurance?
Green card
Is it sufficient to have a green card digitally with you?
What is the validity period of my green card?
Where can I find my green card?
European accident report form
Where can I find the European Damage Report form?
Confirmation of cancellation
What is a cancellation confirmation?
When will I receive a confirmation of cancellation?