Complaint form
What now?
We are dedicated to handling your complaint with the utmost care and attention. Unfortunately, we cannot promise that we can satisfy everyone. Sometimes damage is really not covered.
Are you not satisfied? Please let us know. Tell us honestly what is going on and why. Within 3 working days, you will receive a response from us.
You can reach us via:
030 – 634 40 55 (Mon to Fri from 8.30 to 17.00)
Or fill in the complaint form below