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Frequently asked questions

What happens if I don't have coverage for the damage?

What happens if I report damage?

What is Direct Damage Settlement (DDS)?

What happens after I report my car damage?

How do I engage legal assistance in a conflict?

Who pays the costs of a counter-expert?

Who assesses car damage?

There has been a break-in at my house. What should I do?

What can you do yourself in case of damage to your house and/or your belongings?

How do I report damage for the contents insurance?

How do I report damage for the liability insurance?

What should I do if I am held liable?